HCL Walk-in Recruitment Drive On 20th to 21st November 2015.
HCL Recruitment in Chennai for freshers as Junior Engineer( Product Support position).HCL Walkin Recruitment Drive On 20th to 21st November.
Company Name: HCL Technologies Ltd
About HCL:
Qualification :BE, B.Tech, Diploma
Company Name: HCL Technologies Ltd
About HCL:
HCL Technologies Limited is a global IT services company, headquartered in Noida, Uttar Pradesh, India. Originally the research and development division of HCL Limited, it emerged as an independent company in 1991 when HCL Limited ventured into the software services business.[7] HCL Technologies (often called Hindustan Computers Limited) offers services including IT consulting, enterprise transformation, remote infrastructure management, engineering and R&D, and business process outsourcing.
Experience : 0 - 4 years
Location: Chennai
Salary: 1,50,000 - 3,25,000 P.A
Job Details:
Assist BT Customers over the phone, with Technical troubleshooting by providing Excellent Customer Service for BT Sports and TV
Assist BT Customers over the phone, with Order Provisioning, Order cancelation, delayed orders, expedites, etc.
Trouble shooting for Broadband related issues.
Setting up wireless connection on Laptops and Desktops.
Connectivity issues with ops Modem, Routers, Hubs and Switches.
Dealing with network connectivity LAN , WAN and MAN.
Skills Required:
Ability to identify and respond appropriately to customers emotions.
A high level of professional integrity with a tendency to do the right thing.
Tenacity in dealing with complex problems.
An analytical thinker, showing the ability to make decision and solve customer problems with minimal supervision.
Can identify non value add processes and practices. Able to articulate and champion more effective ways of working.
Highly confident communicators with excellent interactive ability.
Tailors tone and communication style to the customers needs.
Offers clear explanations.
Demonstrable call control skills.
Culturally aware with good intercultural skills.
Crafts appropriate responses to customer objections and uses strategies to repair communication.
Speaks standard business English in a neutral accent with no mother tongue influence
Highly sentient.
HCL Selection Process:
Aptitude Test
Technical Interview
HR Interview
Walk-in Date : 20th to 21st Nov 2015
Time : 10 AM
Venue :
HCL Technologies,
107 Harris Road, Navin WSS Towers,
Pudupet, (Near Casino Theatre).
Location: Chennai
Salary: 1,50,000 - 3,25,000 P.A
Job Details:
Assist BT Customers over the phone, with Technical troubleshooting by providing Excellent Customer Service for BT Sports and TV
Assist BT Customers over the phone, with Order Provisioning, Order cancelation, delayed orders, expedites, etc.
Trouble shooting for Broadband related issues.
Setting up wireless connection on Laptops and Desktops.
Connectivity issues with ops Modem, Routers, Hubs and Switches.
Dealing with network connectivity LAN , WAN and MAN.
Skills Required:
Ability to identify and respond appropriately to customers emotions.
A high level of professional integrity with a tendency to do the right thing.
Tenacity in dealing with complex problems.
An analytical thinker, showing the ability to make decision and solve customer problems with minimal supervision.
Can identify non value add processes and practices. Able to articulate and champion more effective ways of working.
Highly confident communicators with excellent interactive ability.
Tailors tone and communication style to the customers needs.
Offers clear explanations.
Demonstrable call control skills.
Culturally aware with good intercultural skills.
Crafts appropriate responses to customer objections and uses strategies to repair communication.
Speaks standard business English in a neutral accent with no mother tongue influence
Highly sentient.
HCL Selection Process:
Aptitude Test
Technical Interview
HR Interview
Apply Mode: Walk-in
Walk-in Date : 20th to 21st Nov 2015
Time : 10 AM
Venue :
HCL Technologies,
107 Harris Road, Navin WSS Towers,
Pudupet, (Near Casino Theatre).
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HCL Walk-in Recruitment Drive On 20th to 21st November 2015.
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